The Paul Smith Treatment

So you can enjoy a truly personalised experience, Paul Smith offers a range of services – including complimentary monogramming, virtual appointments and repairs – both in our shops and online. Please also note that due to ongoing regional restrictions in some parts of the world, select services may not be available in your closest shop.

Repair, Restore, Refresh

We are pleased to offer a Repair, Restore and Refresh service in our stores to help give Paul Smith purchases a second life, bring them back to their former glory or simply freshen them up. 

Made To Measure

The Paul Smith made-to-measure service allows you to precisely customise the fit and fabrication of our most popular tailoring styles. Be it a two-piece suit, a three-piece, a standalone jacket or a pair of trousers, you can make it uniquely your own.

Complimentary Monogramming

Personalise wallets, bags, scarves, belts and more using our complimentary monogramming service, ideal yourself or as a gift for someone special. You can add up to three initials or choose from a selection of Paul’s doodles, all in gold or silver foil embossing. Available online.

Gift Wrapping & Delivery

We offer unique gift-wrapping. Available online and in our shops, we can even arrange for your gifts to be sent directly to the recipient and will provide you with proof of purchase so you can track your order. Simply select gift wrapping at check out or call our customer service team.

Personal Shopping

Enjoy personal shopping experiences? Whether you need something for a special occasion, wardrobe refresh or you’ve seen something in particular, our experienced stylists are happy to help.

Appointments are free of charge and there is no obligation to buy.

Virtual Appointments

Need a hand? You can enjoy a virtual appointment from anywhere in the world with one of our experts via WhatsApp. Appointments are available Monday to Friday from 10am to 6pm GMT ­– simply use our online form to book your session.

Click & Collect

Prefer to shop online and pick your purchases up in-person? No problem. We’ll let you know when your order is ready for collection at your preferred Paul Smith store.
Alternatively, you can call our shops directly to place an order for collection.

Click & Reserve

Something caught your eye? You can reserve Paul Smith products in our shops either online or by calling us.

Find In Shops

Browsing online but want to shop in person? You can discover if an item is in stock in a particular Paul Smith shop using our ‘find in shop’ function online – you’ll find this on every product page under the ‘add to bag’ button.

Complimentary Refreshments

Shopping can be thirsty work, and with that in mind we offer complementary refreshments in selected UK shops.

Discover More

Guides

Find Your Fit: Paul Smith’s Suit Fit Guide

Not sure which suit fit to choose from our selection? Use our handy guide to Paul Smith’s Soho, Kensington, and Bloomsbury suits to find the perfect tailoring fit for you.

Guides

Why Made-to-Measure?

With three new styles added to our made-to-measure offer, there’s no better time to revisit the unique benefits of this custom tailoring service.

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Free Returns